Summary: Cabs or taxis mean a lot to people who stand by the roadside in the scorching heat, drenching rain, or an emergency. They just keep on waving and shouting at the vehicles for hire that whoosh past them hoping that at least one would stop. However, in many situations, they don’t get even one taxi. Now that people have smartphones loaded with cab apps, they can get a taxi whenever they need it regardless of their location.
Taxis and cabs can mean everything to people who keep standing by the roadsides in the scorching heat, drenching rain, or during an emergency. They keep on praying for one taxi to stop, but they often don’t. For such people, a taxi mobile app is a gift from heaven. Due to these apps, it got easier for people to travel to places where they need to go.
So, do you own a taxi business? Then you’re probably wondering how to bring your business to your fingertip as well as to your customers. The best way to do it is to get in touch with a taxi booking app development company. It’s convenient not only for passengers but also for the drivers and administrators. However, there are a few marketers that failed to gain success because they weren’t aware of these applications.
If you have the same problem, then you shouldn’t worry. Here you’ll learn everything that you must know.
- For passengers: As the name suggests, this app will be for the passengers to book a cab, track the vehicle, or make online payments. The specialists of the best taxi app development company explain what it should contain.
- The first and most prominent feature of the app is the signup or login system. With it, passengers can register on the app or log in to use it. By including email or social media options, you will allow them to sign-in swiftly.
- The next option that the taxi booking app development specialists will include is the tracking option. It assures a passenger than a cab is on its way to the customer.
- Then, the app must contain a calculation system that will ascertain an estimated amount that the passenger has to pay to the driver. The calculation system will judge the sum based on the distance between the pickup location and destination. A few other things can be the estimated amount, such as weather, traffic, fuel, unscheduled stops, etc.
- The app also needs a payment system. Everyone prefers making online payments these days. This payment system should accept credit cards, app wallets, cash, and, if possible, a debit card too. You can decide whether the passenger must pay before or after the trip.
- Reviewing and rating options also have to be there for the passengers. They can provide valuable feedback about the driver, the trip, the vehicle, and your cab company. Reviews can also help both the driver and you to recognize their flaws and improve their services.
2. For drivers: A taxi app solution isn’t just for the passenger. There has to be an app for the drivers as well as for the administrative department. The app for the driver is somewhat similar to that of the passenger with a few key differences.
- Just like a passenger’s app, there has to be a registration procedure on the driver’s app. It allows the driver to register his/her features using their profile. This profile contains information including experience, driving license, desired work schedules, etc.
- The booking feature will let a driver accept or deny an incoming booking as per their convenience. They mostly do it concerning the location of the customer or their destination.
- Of course, a driver’s app must have navigation systems. Without it, the app will be useless. It offers guidance to the driver if he/she has to go somewhere they’ve never been before. Google Maps combined with GPS technology can serve this purpose.
- Finally, the driver’s version of the app should have a reporting system that allows them to inform the management regarding costs incurred during the day, customer experience, idle time spent, and other job-related matters.
3. For administrators: The best taxi app developers explain what the administrator’s version of the app will feature. It’s entirely different from the other two discussed above.
- Administrators need to cater to vehicle management requirements. Naturally, the app must have an appropriate feature. The admin panel of the app lets the administrator manage all the taxis that are roaming around the city. They can find the already-booked vehicles as well as the ones that are available for booking.
- Administrators also have to look into complaint management. It’s a feature through which they serve both the passenger and the driver. It’s a feature that your cab booking app should have if you wish to gain the attention of your customers.
- Finally, the app of the admin should have a tracking feature. It’s the same one that the passenger’s app has. With this system, the administrator can track the vehicle without even contacting the driver. This feature reduces time-consumption, unnecessary expenses, and other setbacks.
To conclude
Now you know everything about creating a cab booking app. In reality, you’ll need your developers to work on three different solutions. Just make sure that all the apps include the features and systems mentioned here. Once you include them, you can expect your taxi business to become successful in no time.
