Summary: People, regardless of the generations they belong to, are shifting their food priorities. Of course, young folks are at the top of the list, but almost every individual out there is ordering food online instead of preparing it at home. Understandably, building a mobile application for online food ordering and delivery can lead to a worthwhile business venture. So, how can you do it? You’ll find the answer if you continue reading.
Individuals from all over the world belonging to different generations are shifting their food-related priorities. People, especially young folks, don’t have enough time to cook meals at their homes. Then again, a human can’t survive without food. That’s why online food delivery became one of the most popular, in-demand services, particularly after the COVID-19 lock-down started.
Today, restaurants and almost every other business that sells food focus on online delivery services. As you can see, building a Food Delivery App can prove to be exceptionally lucrative. It was in Startup Idea Matrix by Eric Stromberg, where the idea of cooking on-demand first came under the limelight. Most people are aware of other on-demand services, such as transportation, and Uber aced it. Then, the company moved on to introduce UberEats, an on-demand food delivery service. It gradually became one of the fastest-growing food delivery organizations in the USA.
Designing a Food Delivery App like UberEats means establishing bridges between restaurants and food enthusiasts, and it’s also a profitable business idea. The owners of restaurants would be happy to delegate everything related to food delivery to you while they focus on what they specialize in: preparing the food.
So, if you’re planning to go ahead with this idea, then here are the key moments that deserve your attention.
An overview of the features that your app needs to succeed:
First of all, you need to decide on the must-have features of the app. Without covering specific aspects, you can’t even expect to scratch the surface. For that purpose, you need the services of the best food delivery app development company and the information provided here.
- Swift ordering and delivery
- Fast and secure payments
- A seamless experience for mobile users
- Geo-location
- Delivery tracking
- Review system
Now that you know about the fundamental features that your app should possess, it’s time to explore the details.
Features for the customer module:
- Information: There should be an information panel where a customer can see a list of all restaurants that you work with. They should also be able to see the menu with photos and prices.
- Geolocation: The geo-location feature will allow customers to pick nearby restaurants and cafés.
- Registration: There should be a registration system for customers. They should be able to create an account using the registration system to order food quickly from their favorite restaurants. Make sure that you ask your food delivery app development company to keep this feature as simple as possible.
- Live tracking: With this feature, customers will be able to track the status of the delivery. You can integrate your app with Google Maps or create a mapping system of your own. The second option is costlier, but better too.
- Online payments: Customers have to be able to register their credit/debit cards and pay for their food online. Naturally, payment gateway integration is mandatory, along with PCI DSS compliance. Make sure that the payment system is perfectly secure.
- Automatic payments: This one is an option for those customers who usually opt for online payments. You should reserve this option for these customers only.
- History: With this feature, customers can track their transaction history and reorder something that enjoyed earlier.
- Customer feedback: This feature lets a customer provide reviews or feedback. They will write a review to rate the restaurant or the delivery service or both.
- Loyalty programs: Providers of on-demand food delivery app development services won’t be able to help you if you can’t find a way to stand out from the crowd. Many organizations are providing food delivery services already. The best way to separate yourself from the rest is to develop a program aimed to reward your loyal customers and engage them with discounts, coupons, and promotions.
- Social media integration: Social media integration will serve you well because users can log in via social media platforms. As a result, you will be able to learn more about your target audience. After all, social media frequenters never hesitate to share posts about the food they ordered through your app.
Features for the delivery personnel
- On-boarding platform: It’s the module of the app where the delivery personnel can register in the system and pass through the verification process.
- Orders: It’s a module for the delivery personnel that allow them to check the orders, approve or disapprove them, see the address of the client, and other necessary details. Additionally, this module lets the couriers ascertain the pick-up points — the addresses of the restaurants and cafés.
- Personal account: In the section, the providers of on-demand food delivery app development services will allow the delivery personnel to see all orders and earnings.
- GPS: Food delivery personnel will use the GPS to optimize delivery routes.
- Notifying customers: With this feature, the delivery personnel will disclose the status of the orders placed by customers.
- Feedback: Apart from customers, the delivery personnel also have the right to leave reviews.
- History: It’s an option that lets the delivery personnel track the history of orders they handled, including the canceled ones.
Features for the administrative department
- Profile dashboard: When you hire on-demand food app developers, you need them to create an app for the admin department as well. The first feature worth mentioning is a dashboard that will show the profiles of customers, delivery personnel, the list of restaurants that you partner with, and their pages. As the administrator, you can block any party in the system should they violate one or more rules.
- Accounting: There should be a separate accounting dashboard that displays all orders and payment transactions.
- Advanced analytics and reporting: It’s a module that integrates every type of business data that provides you with valuable insights.
- Customer service module: This module is for providing real-time and email-based customer support and troubleshooting.
To conclude
As long as you hire on-demand food app developers and ask them to design all the modules mentioned above for your app, there shouldn’t be any problem in making your food delivery business lucrative.
